How to Fix Apple Music Keeps Crashing on iPhone?

How to Fix Apple Music Keeps Crashing on iPhone?.Apple Music Keeps Crashing on iPhone? Try These Fixes.

Apple Music generally works incredibly well on the iPhone, but it’s not without its problems. In rare cases, you may experience crashes when opening or playing songs in the Music app. Cause? It can be anything, but it’s most often due to buggy software, corrupted downloads, and conflicting settings.

Read:how to share an apple music playlist from iphone

This troubleshooting guide will show you what to do if Apple Music keeps crashing on your iPhone. The fixes below also apply to Apple Music on iPad and iPod touch.

Force-Quit and Re-open Apple Music

If Apple Music keeps crashing whenever you try to open it, try force quitting the app before trying again.

1. Swipe up from the bottom edge of the screen and pause. If your iOS device has a Home button, double-tap it.

2. Select the music card and drag it off the screen and up.

3. Relaunch Apple Music from the Dock or Home Screen.

Restart iPhone or iPad

Restarting the system software can also help fix Music app crashing issues on your iPhone or iPad. Here’s what you need to do to restart any iOS or iPadOS device.

1. Open the Settings app and tap General.

2. Scroll down and click Turn off.

3. Drag the power icon to the right to turn off iPhone.

4. Wait 20-30 seconds.

5. Hold down the power button to reboot your device.

Force-Restart iPhone or iPad

If the Apple Music crash is causing your iPhone or iPad to freeze, you should force restart your device instead. Use the correct button combination as shown below.

iPhone 8, iPhone X and later/iPad without a home button

Quickly press and release the volume up and volume down buttons one after the other. Then, immediately press and hold the Power button until your iPhone or iPad restarts and the Apple logo appears.

iPhone 7 Series only

Press and hold the Volume Down and Power buttons at the same time until your device restarts and displays the Apple logo.

iPhone 6 Series and older/iPad with Home button

Press and hold the Volume Down and Home buttons at the same time until your iPhone or iPad restarts and the Apple logo appears.

Check Apple Music Status

Apple Music crashes can also be caused by server side issues. If you also notice strange behavior across all of your devices (for example, with the Apple Music app on Android and Mac, or iTunes on Windows), you can view Apple’s system status page. If this indicates service related issues near Apple Music, please wait until Apple resolves them.

Redownload Problematic Album or Track

If Apple Music keeps crashing but only when playing a specific download, try deleting and re-downloading the problematic playlist, album, or track.

1. Tap an album or track in Apple Music.

2. Tap the “More options” icon (three dots) in the upper right corner of the screen or next to the track.

3. Click Remove.

4. Click Remove Download.

5. Tap the Download icon to redownload the album or track.

Disable Lossless Audio

Apple Music supports lossless audio. However, chatter on the Apple support forums indicates that higher quality streaming is causing crashes. Try disabling this feature and see if that helps.

1. Open the Settings app on your iPhone or iPad.

2. Scroll down and click Music.

3. Click Sound Quality.

4. Turn off the switch next to Lossless Audio.

If the issue persists, continue by disabling Dolby Atmos. To do this, tap Dolby Atmos in Settings > Music and set it to Off.

Update Your iPhone

Running the latest version of Apple Music on your iPhone or iPad is another way to fix bug and crash issues. In addition, you also get access to new features. Applying any pending system software updates or updating to a major version of iOS (i.e. iOS 14 to iOS 15) will help.

1. Open the Settings app and tap General.

2. Click Software Update.

3. Click Download and Install.

Offload Music App

Downloading and reinstalling Apple Music eliminates issues caused by a corrupted instance of the app. Don’t worry, you won’t lose your downloads.

1. Open the Settings app and tap General.

2. Tap iPhone/iPad Storage.

3. Click Music.

4. Click “Unload App”.

5. Click “Upload App” to confirm.

6. Restart your iPhone.

7. Tap the Apple Music app icon in the Dock or Home screen to redownload the Music app. Or, search for Music in the App Store and tap the Download icon.

Free Up Storage

An iPhone or iPad with little to no storage space can also cause app crashes. So try freeing up space by going to Settings > General > iPhone/iPad Storage. Follow this by following the guidelines at the top of the screen. Also, offload or delete apps to free up storage space.

Learn how to free up more space by reducing the size of the Other category on your iOS or iPadOS device.

Disable & Re-enable Library Sync

Disabling and re-enabling the library sync feature in Apple Music is another fix that might help. However, this will delete all downloads on your device.

1. Open the Settings app and tap Music.

2. Turn off the switch next to Sync Library.

3. Select Disable.

4. Open the Apple Music app.

5. Return to the “Settings > Music” page and turn on the switch next to “Sync Library”.

Reset Network Settings

If none of the fixes above worked, try resetting the network settings on your iPhone or iPad. This is the best way to fix connection issues causing Apple Music to crash.

1. Open the Settings app and tap General.

2. Scroll down and tap Transfer or reset iPhone.

3. Touch Reset.

4. Click Reset Network Settings.

5. Enter your device password.

6. Click “Reset network settings” to confirm.

After resetting the network settings, you need to reconnect to Wi-Fi manually. Cellular settings will be updated automatically. If it doesn’t, contact your wireless carrier.

Reset All Settings

The next fix involves resetting all settings on your iPhone or iPad. To do this, simply repeat the steps in the previous section, but select the Reset All Settings option instead.

In addition to network settings, the procedure also resets system settings (for example, those related to privacy and accessibility) to factory defaults. So don’t forget to reconfigure them later.

Sign Out & Back Into Apple Music

Signing out of Apple Music (and other services such as the App Store) and then signing back in can also fix crashes related to Apple Music.

1. Open the Settings app on your iPhone.

2. Click on your Apple ID.

3. Click Media & Purchases.

4. Click Sign Out.

Note. Signing out of your Apple ID for media and purchases won’t turn off any iCloud-related services like Photos or Find My.

5. Restart your iPhone or iPad.

6. Sign in again with your Apple ID.

7. Try Apple Music again and check if the problem persists.

What Else Can You Do?

If Apple Music continues to crash, try these additional Apple Music-related fixes or contact Apple Support. Still out of luck? Consider switching to an alternative streaming service such as Spotify or Amazon Music until Apple resolves the issue in system software or a server-side update.